Need help with something?

Whether you have a question about an order, product, or anything else, we’ll do our best to help as quickly as possible.

Need A Quicker Response?

You can also use our live chat for faster support regarding orders, products, shipping, or general questions. We’ll do our best to respond as quickly as possible.

Frequently Asked Questions

Do you offer returns?

Yes. We offer a 14-day return policy for eligible items that arrive damaged or stop functioning under normal use.

Can I return an item if I changed my mind?

At this time, returns are only accepted for damaged or defective products. We do not currently accept change-of-mind returns.

When will I get my order?

We will work quickly to ship your order as soon as possible. Once your order has shipped, you will receive an email with further information. Delivery times vary depending on your location.

Will I receive tracking information?

Yes. Once your order has been shipped, tracking information will be provided when available

What kinds of products does Alzaire sell?

Alzaire offers curated everyday finds designed to make life easier, more convenient, and more enjoyable.

What if my item arrives damaged?

If your item arrives damaged or defective, contact us within 14 days of delivery with photos or videos of the issue and we’ll review your request as quickly as possible.

How can I contact support?

You can reach us anytime at:

contact@shopalzaire.com

You can also use our live chat for faster assistance.

Do you add new products regularly?

Yes. We’re constantly adding new finds, trending products, and everyday essentials to the store.