Return Policy

Date Effective: 5/11/2026

At Alzaire, we want you to feel confident with every purchase.

We offer a 14-day return policy for eligible items. If your order arrives damaged or stops functioning properly after normal use, you may be eligible for a return or replacement.

To qualify for a return:

• The issue must be reported within 14 days of delivery

• The product must be defective, damaged upon arrival, or experience a functional failure not caused by misuse

• Battery-powered products that stop working under normal use may qualify for review

Returns will NOT be accepted for:

• Accidental damage

• Damage caused by misuse, improper handling, or human error

• Normal wear and tear

• Cosmetic issues caused after delivery

• Change-of-mind returns

To request a return, please contact us with:

• Your order number

• A description of the issue

• Clear photos or videos showing the problem

Once reviewed and approved, we’ll provide the next steps for your return or replacement.

We’re committed to making sure every customer has a smooth and reliable experience with Alzaire.